info@hacov.wfcstaging.com

859-491-5311

Welcome to the Online Portal!

The Housing Authority of Covington (HAC) is excited to offer an online portal, a secure online resident portal designed to make managing your housing services easier, faster, and more convenient.

Rent Café allows residents to access important services anytime, anywhere—using a smartphone, tablet, or computer with internet access.

What You Can Do with the Online Portal

  • Make rent payments securely
  • Set up recurring payments
  • View payment history and receipts
  • Report maintenance issues online
  • Track the status of your request
  • Add notes or details for maintenance staff
  • Submit Annual and Interim Recertifications
  • Upload required documents
  • Receive notices and reminders electronically
  • Access letters and notices
  • Receive important updates from HAC
  • Keep all your information in one place

WHY USE THE ONLINE PORTAL?

How to Access the Online Portal

Residents can access the online portal through:

  • Smartphone
  • Tablet
  • Computer
  • Kiosks in HAC communities.

Visit: www.hacov.org and click on the online Portal link above.