When a resident experiences a change in income or in members of their household, these changes must be reported in writing, WITHIN 7 CALENDAR DAYS, to the staff of the Occupancy Department. Because of the large number of residents we serve, it is necessary for us to make an appointment for those wishing to report such changes. To do so, please call the main office at (859) 491-5311.
When reporting a change in income you will need to bring in a recent paystub, benefit check stub, or benefit decision letter. Any changes will be verified directly with the company or agency providing you with the income.
When reporting someone has left your household, you will need to provide proof that they have left (such as a lease with another landlord).
When attempting to add someone to your household, please remember that they are not to move in until they have been approved by the Occupancy Department. Adults are subject to the same rigorous admissions criteria as any other applicant. Failure to seek written permission in advance before moving someone may result in an eviction of you, the person you wish to be added, and all other members of the household.
View our interim reporting change form here. You may also obtain a form from your property management office, the administration building at 2300 Maidson Ave, Covington KY 41014, and on any of our 3 KIOSKS. Feel free to fill it in before your appointment. Make sure to provide us with all requested information. Failure to sufficiently fill in the form may delay your rent adjustment… a costly mistake!
